Responsible Gambling
Responsible gambling means staying in control and making informed choices so that betting remains a form of entertainment. It includes understanding the risks, setting limits and knowing when to take a break.
Recognising the Signs of Problem Gambling
It may be time to reassess your gambling habits or seek support if you notice any of the following signs:
- Spending more money or time on gambling than intended.
- Borrowing money or selling items to gamble.
- Ignoring work, family or personal responsibilities because of gambling.
- Feeling guilt, anxiety or stress about gambling.
- Trying to win back losses by gambling more.
Set Limits and Stick to Them
Setting personal limits is one of the most effective ways to keep gambling safe and controlled.
- Time limits: Decide how much time you will spend gambling and take regular breaks.
- Spending limits: Treat gambling as entertainment and only gamble with money you can afford to lose.
- Avoid chasing losses: Do not increase your betting to recover previous losses.
Seek Support and Counselling
If gambling is becoming difficult to control, confidential help is available. The South African Responsible Gambling Foundation provides support, counselling and guidance for individuals and their families.
- National Responsible Gambling Programme Helpline: 0800 006 008.
- Email: [email protected]
Self-Exclusion
Self-exclusion is a formal process that allows a person to voluntarily exclude themselves from gambling activities for a set period. This intervention is supported by the National Responsible Gambling Programme.
In South Africa, self-exclusion requests are handled through the relevant gambling board. For PantherBet players in the Western Cape, the Western Cape Gambling and Racing Board is the appropriate authority.
How to Request Self-Exclusion
To request self-exclusion, contact the Western Cape Gambling and Racing Board or the South African Responsible Gambling Foundation for guidance.
- South African Responsible Gambling Foundation: 0800 006 008
- SARGF Email: [email protected]
- Western Cape Gambling and Racing Board: 021 480 7400
- WCGRB Email: [email protected]
Account Limits and Restrictions
Players can set account restrictions to help manage their gambling activity. You can access account limits through your profile or contact the PantherBet support team for assistance.
Set Responsible Gambling Limits
Final Reminder
Gambling should always remain enjoyable entertainment. If betting stops feeling fun, take a break, set limits or seek support.