Recognize signs of a gambling problem, such as:

• Overspending or excessive time on gambling
• Borrowing money or selling items to gamble
• Ignoring duties and relationships for gambling
• Feeling guilt, anxiety, or depression about gambling
• Chasing losses with more gambling If you notice these signs, consider reassessing your gambling habits and seeking help.

• Time Limits: Set a time limit for gambling and stick to it. Take breaks and ensure it doesn't disrupt work, family, or social life.
• Set a spending limit for gambling as an entertainment expense. Only gamble what you can afford to lose and don't chase losses beyond your limit.

• Join support groups to share experiences and get encouragement.
• Access complimentary counseling from organizations like the South African Responsible Gambling Foundation, which offers 24/7 support and face-to-face counseling.
• Use helplines for confidential advice and immediate assistance.

• Stay Informed: Read, attend workshops, and engage in awareness campaigns on responsible gambling.
• Share Information: Educate friends and family, promoting safe gambling habits and informed decisions.

Self-exclusion programs help those struggling with gambling issues.

• Voluntary Self-Exclusion: Sign up with gambling companies to close your accounts, return funds, and remove you from marketing lists.
• Blocking Software: Use software to block access to gambling websites and apps.
• Physical Measures: Avoid gambling venues and request staff to prevent you from participating.

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• The NRGP provides counseling and support to the excluded individuals and their immediate family members as part of this program.
• A player may choose to abstain from gambling through this legally mandated program. According to the law, anyone can request exclusion.
• For six months, a person who has been barred from gambling is not permitted to engage in any gambling activities. The NRGP provides counseling to the excluded person during this time of exclusion.

How do you request to be self-excluded?

The Western Cape Gambling and Racing Board is the only way to make this request.

What if I don’t comply with the self-exclusion?

You are accountable for adhering to the conditions of your self-exclusion.

Removal of the self-exclusion order

Your request for the lifting of your self-exclusion order will only be considered after the 6-month period has passed. You’ll also have to prove that you’ve attended counselling sessions with a treatment professional. This will be provided complimentary by the South African Responsible Gambling Foundation.

Self-exclusion sessions

The self-exclusion sessions are complimentary. To register for these sessions, you can contact the South African Responsible Gambling Foundation on 0800 006 008 or email [email protected]

Who to contact

If you need more information, you can contact: