Privacy Policy
PantherBet respects your right to privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, store, process and protect your information in accordance with applicable South African legislation, including the Protection of Personal Information Act, 2013 (POPIA).
By accessing or using the PantherBet website and services, you agree to the practices described in this Privacy Policy.
1. Our Privacy Principles
- Consent: We obtain appropriate consent before collecting and processing personal information.
- Data Minimisation: We only collect information necessary to provide our services and comply with legal obligations.
- Security: We implement appropriate technical and organisational safeguards to protect personal information against unauthorised access, disclosure, loss or misuse.
- Transparency: We inform customers about how their information is collected, used and stored.
- Compliance: We comply with applicable privacy, gambling and regulatory requirements.
2. Information We Collect
PantherBet may collect personal information that is necessary for account registration, identity verification, customer support, payment processing and regulatory compliance.
Examples of information collected may include:
- Name and surname
- Date of birth
- Residential address
- Email address
- Telephone number
- Identity or verification documentation
- Payment and transaction information
3. Website Usage Data
We may automatically collect certain technical information when you visit our website, including:
- IP address
- Browser and device information
- Date and time of access
- Pages visited
- Site performance and delivery information
Cookies and similar technologies may be used to improve website functionality, security, analytics and user experience.
4. How We Use Your Information
Your information may be used to:
- Create and manage your account
- Verify your identity and age
- Process deposits and withdrawals
- Provide customer support
- Communicate promotions and service updates
- Meet legal and regulatory obligations
- Improve our products and services
5. Regulatory Access
As required by applicable gambling legislation, PantherBet may provide information to authorised regulators, law enforcement agencies and other bodies where disclosure is required by law.
Players acknowledge that regulatory authorities may access information where permitted under applicable legislation.
6. Access to Your Information
You may request access to personal information held about you in accordance with the Promotion of Access to Information Act, 2000 (PAIA) and applicable privacy legislation.
To submit a request relating to your personal information, please contact our support team.
7. Updates to This Policy
PantherBet may update this Privacy Policy from time to time to reflect changes in legislation, technology or business practices. Any updates will be published on this page.
We encourage users to review this Privacy Policy regularly to stay informed about how personal information is protected.